FAQ's
- How much wood gets delivered?
We sell firewood by volume rather than weight to ensure fairness. The drier the log, the lighter it is and the better it burns. We carefully ensure that our seasoned and kiln-dried logs have low moisture content, so they weigh significantly less than an equivalent volume of unseasoned logs. By selling by the cubic meter, we provide a consistent and easily visualised quantity with every delivery.
When loose logs are stacked tightly in your log store, the stacked pile takes up significantly less space than the loose one. According to independent industry experts like The Forestry Commission, The European Biomass Association, and Woodfuel Wales, one cubic metre of loose logs will occupy only about 60% to 70% of a cubic meter when stacked.
After cutting and splitting the wood into logs, we place them in drying boxes that are specifically designed to allow maximum ventilation. The gaps between the loosely filled logs help air circulation, aiding in the drying process. Once the logs have reached the desired moisture content, as determined by testing a sample from each box, we transfer them as a loose pile into our delivery truck. Therefore, the entire process from cutting and drying to delivery is based on quantities of loose fill logs.
Builder's bags, also known as "dumpy bags" or "bulk bags," are typically designed to hold a ton of dense materials like sand or gravel. The most common size can contain around 0.6 cubic meters of logs. Since logs are much less dense than sand or gravel, a filled bag of logs will weigh significantly less than a ton. These scale images show a 1 cubic metre pile of loose logs, the same quantity of logs neatly stacked taking up 2/3 cubic metre and a builder’s bag of loose logs containing 0.6 cubic metre of loose logs.
- Why is dry wood so important?
Burning dry wood is essential because freshly cut wood contains 35% to 45% water by weight. Attempting to burn it will create steam instead of heat. Drying, or "seasoning," reduces the wood's moisture content. For optimal burning, wood should be seasoned or dried to lower its moisture content to less than 25%. The drier the wood, the more efficiently it will burn. Burning unseasoned wood not only produces minimal heat but can also cause tar build up in the chimney and lead to smoky, inefficient fires.
- How should my logs be stored?
To properly store firewood, keep it off the ground and protected from rain in a well-ventilated area like an open-sided shed. If wood is fully covered, it can rot and become mouldy. Kiln-dried firewood, however, has less moisture to lose and can be stored fully covered, even outdoors, as long as it is off the ground and protected by a tarpaulin.
- How much should I order?
If you use your wood burner a few evenings a week you'll likely need around 2 cubic meters of wood for the winter. For those who use their wood burner most evenings, 3-4 cubic meters should be sufficient. If your wood burner is in use all the time you may need 6 cubic meters or more.
Keep in mind that this depends on the output and efficiency of your wood burner, as well as the type of firewood you choose. For example, a cubic metre of kiln-dried hardwood will provide more heat than a cubic metre of softwood.
If you have an open fire, you'll need at least three times the amount of firewood compared to a wood burner to generate the same amount of heat, due to open fires’ inefficiency.
We pack one cubic meter of logs into 30 net bags.
- What is moisture content?
Moisture content is an effective measure of how well the wood will burn. It indicates the percentage of the log that is water. Soggy, unseasoned wood will smoke and cause your flu to become lined with tar and soot, reducing its effectiveness and also making it a very real chimney fire risk.
- Tips for burning wood
Wood is a clean-burning fuel, but it can produce pollutants if not burned efficiently. Smoke, which consists of unburned fuel particles, can occur when using improperly seasoned wood, an inefficient stove, or if there are issues with the chimney. Carbon monoxide, a potentially dangerous gas, can be produced by any carbon-based fuel.
To minimise these risks:
• Have your stove professionally installed.
• Get your chimney swept at least once a year.
• Install a carbon monoxide detector.
• Never burn rubbish, plastics, glossy paper, polystyrene, wood from saltwater, treated or painted wood, or plywood.
• Store wood outside and off the ground to prevent mould.
Should you have any further questions or require more information please don't hesitate to contact us using the form provided on the website.
